FAQ

What currency are the prices do I see in the site?
All prices are in Sterling or Euros as selected

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1 day processing and 2-4 days delivery time for your order to be delivered.

A tracking reference will be sent to you when your order has shipped.

Please see our shipping policy

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee - please see our returns policy

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order within 24 hours before it ships by contacting us through our contact page, we will then process your refund. 

I have entered an incorrect address what do I do now?
If you have misspelled or auto filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via our contact page. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Standard shipping is 2-4 business days for £1.99 with express shipping available for £3.99 taking 1-3 business days - see our shipping policy

I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you! Please send us an email to preciousdaysgifts@gmail.com or through our contact page and we will be happy to assist you in any way we can.
Please attach your order number and full name if applicable

Thanks!